Frequently Asked Questions

General

You can reach our support team via email or through the contact form on our website. We aim to respond to all inquiries promptly.

Yes, we use secure payment gateways to ensure your information is protected at all times using the latest security standards provided by Shopify.

Shipping

Shipping times vary depending on the specific part and which of our warehouses it ships from. You’ll always see a clear estimated delivery date at checkout before completing your purchase.

Yes, we ship worldwide. Shipping availability and methods may vary depending on your location.

Taxes, VAT, and import duties depend on your country’s regulations.

  • Where possible, we ship using Delivered Duty Paid (DDP), meaning all duties and taxes are included upfront.
  • In some countries, due to regulations, we can only offer Delivered Duty Unpaid (DDU), where you may need to pay import fees upon delivery.

Yes, once your order is dispatched, you will receive tracking information so you can follow your shipment every step of the way.

Products

We specialize in premium automotive aftermarket parts, including high-quality carbon fiber components and advanced 3D-printed polymer parts designed for performance, durability, and aesthetics.

We recommend checking the product description carefully to ensure compatibility with your specific vehicle make and model. If you're unsure, feel free to contact us before purchasing.

Some of our products are manufactured to order, especially custom or specialized components. This will be clearly indicated on the product page.

Our carbon fiber parts are manufactured for strength, lightweight performance, and long-term durability. Our 3D-printed polymer components use advanced materials engineered for automotive use.

Warranty and Returns

We accept returns in cases where:

  • The item is defective
  • The item arrives damaged
  • The wrong item was sent
  • you have changed your mind about the product within 30 days

However, bespoke or made-to-order parts cannot be returned, as they are manufactured specifically for your order. Please note that if products have been opened, or used in anyway we might charge a turn around fee or not accept the return.

Yes, all our products come with a 1-year warranty, covering manufacturing defects and material faults under normal use.

If your item arrives damaged, please contact us as soon as possible with photos of the packaging and product. We’ll resolve the issue quickly with a replacement or appropriate solution.

Contact Us

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